Google Places "We currently do not support the location"

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If you’re searching for your live Google Places Listing, and you’re confronted with a message stating that “We currently do not support this location”, you’ll know that you’ve somehow violated the terms of Google’s submission quality guidelines.

Experience has shown us that by far the most common guideline violation is to include a “geo- phrase” (City Name) in your Google Places business title, or in any of your other Google Places business categories. In fact, when carrying out Google Places Optimization, quite a few users inadvertently add their location to their business name. Let’s for the sake of argument say that Joe from Dallas owns a cleaning company, so he submits the following business name: “Acme Cleaning Serving Dallas”. In this case, use of the term “Serving Dallas” is a clear guideline violation, as Google will perceive it to be an overt attempt to manipulate its results pages. The correct title for this submission would be “Acme Cleaning” just as it would be used in the real world.

Similarly, a large number of users will also include the city name in their category submissions. For Joe, this would be “Cleaning Company Dallas”. This sort of thing is still relatively common, because past years Google did allow this practice. However, it too is now seen as an attempt to manipulate which will result in Joe’s listing being banished into a dark and lonely corner.

Finally, the “We currently do not support this location” flag can also be triggered by use of a business address as part of your submission. What’s more, if your submitted address is a P.O. Box, a vacant lot, a property address on the MLS, or any other address not directly associated with your “bricks and mortar” business location, Google will flag this as potential spam.

Remember that although your submission may well be legitimate, there are plenty of other reasons to trigger this flag. We are here to help. Feel free to contact us with any questions, and to get more information on how to rank higher without violating Google’s Quality Guidelines.

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